Three rocks for the quarter: harden and level up our internal platform stack, close out the company security baseline, and automate the partner-support work our team shouldn't be building by hand. Everything lands by Sep 12 — Sep 15 onward is held completely free for delays and revisions. This page is the single source of truth — find your name, own your milestone.
Stabilize two systems, level up three more.
Our internal platforms are a mix of shipped-but-unverified features and high-potential systems that need a reliability and capability jump. Hardening AgencyFramework and Comm Manager protects what we've built, while Spark V2, ION Content Engine, and AI Sales Audit unlock more output and scale. Doing them in one Rock keeps engineering focus aligned for the quarter.
Each system meets its defined “working as expected” acceptance criteria, is validated, and teams are using it.
Full implementation of security protocols across the org.
Several security controls are partially deployed or carry known gaps (shared “everyone” passwords, inconsistent 2FA, incomplete org structure). Closing all five this quarter brings the company to a consistent, least-privilege, phishing-resistant baseline and removes the riskiest current exposure.
All five controls live, enforced by policy (not optional), and verified with no outstanding exceptions.
Four low-perceived-value activities moved to review-and-approve workflows — reclaim ~40% of team time.
Partner support spends ~40.5% of its time on four low-perceived-value activities — Reputation Management (25.5%, includes Review Response), Marketing Report (10%), and Receipts & Billing (5%). Partners treat these as small add-ons, yet they consume the largest share of the team's time. Moving each to an automated/assisted workflow — where the team approves output instead of building it from scratch — frees significant capacity to redirect toward high-value partner work.
All four activities run on a scheduled, automated or auto-drafted workflow. The team's role shifts to review-and-approve, and freed hours are reallocated to high-value partner activities.